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Applicants Are Able To Accept An Offer That Was Declined/Rejected By A Recruiter (Doc ID 2763942.1)

Last updated on APRIL 29, 2021

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Applicants are able to accept an Offer that was Declined/Rejected by a Recruiter and the this Accept action by the applicant does no display in the applicant history.

Steps to Replicate Issue :
---------------------------
1. Create account online account for applicant on Candidate Gateway and apply to a job
2. Recruiter Navigate to Search Job Opening (Main Menu > Recruiting > Search Job Openings)
3. Select the Job Opening with the above applicant , Click on Other Action > Recruiting Action > Prepare Job Offer
4. Input offer details Submit for Approval
5. Log in as Approver and approve offer
6. Log in as recruiter to Post Offer (Disposition is Offer)
7. Log in as Recruiter/Hiring Manager and Reject the offer (Disposition changes to Reject)
8. Log in to applicant online account My Notification (Applicant is able to accept the Offer which had been Rejected by the recruiter)
9. Applicant History does not show applicants online Action of Accept OfferApplicant Disposition
10. Applicant history does not shoe applicants online Action of Accept Offer

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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