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Skipping Stage Level Approvals For Requisition Workflow When Approved By Admin (Doc ID 2764286.1)

Last updated on MARCH 29, 2021

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Issue:-
Skipping Stage Level Approvals for Requisition workflow when approved by Admin
Requisition which is waiting on the Inserted Approver to approve , if Workflow Administrator tries to approve on his behalf , Requisition gets approved completely and instead of routing to the next stage for approval, it skips line level stages and approves the complete requisition.

Steps To Replicate:-

Approval Setup
1. Create an Approval Process Setup for Process ID 'Requisition' with 6 Stages (Self Approval enabled)
  - 1st Stage - Header level
  1 path - Source -static , Criteria- Requisition Total Amount >10,000, criteria type- User Entered
  1 Step - Details - Self Approval, route to requestor checked, Criteria -definition always true, Self Approval Criteria -definition always true

2. DCC Category Group Approver(Line level)
  1 path-Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.
3. 3rd Stage (Line Level) - IT Finance Approver
  1 Path - Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.


4. Project Costing Approval(Line Level)
  1 Path - Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.
5. Fixed Asset Approval(Line Level) - Fixed Asset Approver
  1 Path - Static,Criteria- Requisition Total Amount >0.001, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.

6. 6th Stage (Header Level)
  Financial Approval - Level Header source -Dynamic. Check authorization - Checked
  Financial Approver > 250.00

Steps To Reproduce the Issue:-
1. Create a requisition to hit all steps of approval and submit .
2. Insert adhoc approver on stage -1.
3. Login as approver for stage -1 and approve .
4. go to monitor approvals page and approver as admin for adhoc approver.
5. Requisition Skips all levels of approval and self approver's at last stage.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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