Skipping Stage Level Approvals For Requisition Workflow When Approved By Admin (Doc ID 2764286.1)

Last updated on MARCH 06, 2023

Applies to:

Symptoms

Issue:-
Skipping Stage Level Approvals for Requisition workflow when approved by Admin
Requisition which is waiting on the Inserted Approver to approve , if Workflow Administrator tries to approve on his behalf , Requisition gets approved completely and instead of routing to the next stage for approval, it skips line level stages and approves the complete requisition.

Steps To Replicate:-

Approval Setup
1. Create an Approval Process Setup for Process ID 'Requisition' with 6 Stages (Self Approval enabled)
  - 1st Stage - Header level
  1 path - Source -static , Criteria- Requisition Total Amount >10,000, criteria type- User Entered
  1 Step - Details - Self Approval, route to requestor checked, Criteria -definition always true, Self Approval Criteria -definition always true

2. DCC Category Group Approver(Line level)
  1 path-Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.
3. 3rd Stage (Line Level) - IT Finance Approver
  1 Path - Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.


4. Project Costing Approval(Line Level)
  1 Path - Static,Criteria- Requisition Total Amount >250, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.
5. Fixed Asset Approval(Line Level) - Fixed Asset Approver
  1 Path - Static,Criteria- Requisition Total Amount >0.001, criteria type- User Entered
  1 Step -Details Self Approval,Criteria always true.

6. 6th Stage (Header Level)
  Financial Approval - Level Header source -Dynamic. Check authorization - Checked
  Financial Approver > 250.00

Steps To Reproduce the Issue:-
1. Create a requisition to hit all steps of approval and submit .
2. Insert adhoc approver on stage -1.
3. Login as approver for stage -1 and approve .
4. go to monitor approvals page and approver as admin for adhoc approver.
5. Requisition Skips all levels of approval and self approver's at last stage.

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.