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The Create Accounting Entry Process Goes to No Success With Error Ora-01427 at AM_AMAEDIST.730000.Step40 for Retirement Transactions Processed With “Copy Changes to Other Books” Unchecked and Document Sequencing Enabled (Doc ID 2764881.1)

Last updated on MARCH 30, 2021

Applies to:

PeopleSoft Enterprise FIN Asset Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Create Accounting Entry Process goes to "No success" with ORA-01427: single-row subquery returns more than one row at AM_AMAEDIST.730000.Step40 for Retirement transactions processed with "Copy Changes to Other Books" unchecked and Document Sequencing Enabled.

Process Monitor > Message Log Error:



The issue can be reproduced at will with the following steps:
1. Create an Asset in a Multi Ledger Group Business Unit with Keep all books in sync Disabled and Document Sequencing Enabled
2. Calculate the Depreciation, Create the Accounting Entries and Generate the Journals
3. Fully Retire the Asset with "Copy Changes to Other Books" checkbox unchecked
4. Calculate the Depreciation and Create the Accounting Entries


Detailed DEMO Replication Steps with Navigation and Setup Instructions attached.

Cause

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In this Document
Symptoms
Cause
Solution
References


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