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Import Affordable Care Act (ACA) Acknowledgement Page Is Unable to Load Large XML File (Doc ID 2765119.1)

Last updated on MARCH 31, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Administrators are unable to load 12mb+ XML file for the ACA. When uploading the file, the page shows busy and then after 5 minutes logs off the user saying an error has occurred.

The issue can be reproduced at will with the following steps:
Benefits > ACA Annual Processing > Transmittal and Forms > Import ACA Acknowledgement.

Cause

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In this Document
Symptoms
Cause
Solution
References


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