E-CLOUD: Cloud Manager Upgrade From Image 11 to Image 12 Fails with Error on Step “Running the Drop Zone Cross Reference Report”
(Doc ID 2765486.1)
Last updated on OCTOBER 15, 2021
Applies to:
PeopleSoft Cloud Manager - Version 11 to 12 [Release 8.4]Information in this document applies to any platform.
Symptoms
On : 12 version, Cloud Manager Update
During Upgrade of Cloud Manager from Image 11 (on 8.58.03) to Image 12 with PUM Source (on 8.58.08); applying the update package on target fails with error on Step "Running the Drop Zone Cross Reference Report"
ERROR
-----------------------
Cloud Manager Step : Apply change package to Cloud Manager target database fails
Change Assistant Steps:
Running the Drop Zone Cross Reference Report
AND
Running the Event Mapping Cross Reference Report fail
Error: Cannot find XRFPGDZ.sqr
Search Path(s) Included :
PSSQR Path is:
d:\psft\pum_stage\softwareupdateCMCHGPKG2{PI12GAU1-PI11DPK}IP20210331063152\sq
r;D:/psft/85803_PS_HOME\sqr;D:/psft/85803_PS_HOME\sqr;d:\psft\85803_ps_home\sq
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |