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HTML Tags Are Displayed as Text on the Fluid Benefits Pages (Doc ID 2768150.1)

Last updated on SEPTEMBER 23, 2024

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HTML tags appear as text in the text messages on many Fluid Benefits pages.

Steps to reproduce the issue:

     1. Add HTML tags to a Text Catalog message for formatting (Navigation: Set Up HCM > Common Definitions > Text Catalog and Notepad > Maintain Text Catalog).
     2. Open a Fluid Benefits page (Navigation: Employee Self Service homepage > Benefits Details tile > Benefits pages).

Cause

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In this Document
Symptoms
Cause
Solution
References


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