My Oracle Support Banner

Error "A document already exists for document type "XXXX", and period dates "XXXXX" when an Employee has Multiple Job Records For Same Empl ID (Doc ID 2770189.1)

Last updated on MAY 14, 2021

Applies to:

PeopleSoft Enterprise HCM ePerformance - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an admin creates 1 document for each employment record of an employee the View Document Creation Results page shows the following error.
The documents are created for the employee. The issue is only on this page which creates confusion.


Steps to replicate the issue:
1. Workforce Development > Performance Management > Performance Documents >Create Documents: The process will go to success.

2. Go to Workforce Development > Performance Management > Performance Documents > View Documents: Documents are created without an issue.

3. Go to Workforce Development > Performance Management > View Document Creation on the page the above error is displayed.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.