My Oracle Support Banner

Classic Delegation For GSS Not Working When The Initiator Has Delegation For The Person In The Workflow (Doc ID 2770414.1)

Last updated on APRIL 29, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Classic delegation for GSS is not working when the initiator has delegation for the person in the workflow.

Example : GSS Termination self approval is not working when the Initiator is proxy of the person in the approval flow
GSS Termination transaction should be self approved when the Initiator is proxy of the person in the approval flow

Steps to reproduce the issue :
--------------------------------
1. Manager A is proxy of Manager B for Approve Termination request

2. Self Approval check box selected in Approval Step definition in Approval Process Setup for GSSTerminateEmployee
    Main Menu > Setup HCM > Common definitions > Approvals > Approval Process Setup > Enter GSSTerminateEmployee

3. Login with Manager A
    Manager Self service > My Team > Select an Employee > Submit Termination request

4. Approval routed to Manager B even though Manager A is proxy of Manager B

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.