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GP CHE: Time Out Error while Saving a New Effective Date in Maintain Source Tax Data CHE page (Doc ID 2771732.1)

Last updated on APRIL 27, 2021

Applies to:

PeopleSoft Enterprise HCM Global Payroll Switzerland - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Payroll Administrator wants to insert a new row in the Maintain Source Tax Data CHE page. Time out error received when a new row is inserted and saved. The issue is only on MSS database.

The issue can be reproduced at will with the following steps:
1. Navigate to Go to Global Payroll & Absence Mgmt, Payee Data, Taxes, Maintain Source Tax Data CHE
2. Add a new effective date row.
Result: time-out don't let us to save


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