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Adding Attachment to a Dispatch Purchase Order (PO) is Re-triggering the Approval Workflow When PO has a Cancelled Line (Doc ID 2772308.1)

Last updated on JUNE 03, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Adding attachment to a dispatched PO is re-triggering the approval workflow, when PO has a cancelled line and the PO header status changes to Pending.

Steps to reproduce the issue:

  1. Create a PO with 2 lines.(Navigation: Main Menu > Purchasing > Add/Update PO)
  2. Approve, budget check by clicking on Budget check icon on PO header.
  3. Dispatch the PO by clicking on dispatch button on PO header.
  4. Cancel Line2. Saved the PO and PO status changed to Pending after line cancellation.
  5. Approve and Dispatch the PO again. At this point, PO status is dispatched.
  6. Open the same PO, on the PO Header click on Add Comments link, then add an attachment and a comment.
  7. Click Ok and Save the PO. At this point, PO status changes to Pending Approval.



Cause

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In this Document
Symptoms
Cause
Solution
References


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