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E-PB: Clicking the Help Link From On MasterCard XML Map Page Returns a "We're sorry, the page you were looking for does not exist or is no longer available" HTTP 404 Error (Doc ID 2773498.1)

Last updated on MAY 05, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


Site is on PeopleTools 8.57/FSCM 9.20, and their Web Profile's Help Link points to the Oracle Hosted FSCM 9.20 PeopleBooks.

When a PIA user clicks on the Help Link from the ProCard MasterCard XML page (Navigation: Main Menu > Setup FSCM > Product Related > Procurement options > Purchasing > ProCard MasterCard XML), the following error is seen in the help page window.

The issue can be reproduced using the following steps:

  1. Set up the Web Profile's Help Link URL to point to the hosted PeopleBooks as shown below.

  2. Log into PIA, and navigate to the ProCard MasterCard XML Map page.
  1. Press the Help link, and observe the http 404 error above.





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