E-PB: Clicking the Help Link From On MasterCard XML Map Page Returns a "We're sorry, the page you were looking for does not exist or is no longer available" HTTP 404 Error
(Doc ID 2773498.1)
Last updated on MAY 05, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.
Site is on PeopleTools 8.57/FSCM 9.20, and their Web Profile's Help Link points to the Oracle Hosted FSCM 9.20 PeopleBooks.
When a PIA user clicks on the Help Link from the ProCard MasterCard XML page (Navigation: Main Menu > Setup FSCM > Product Related > Procurement options > Purchasing > ProCard MasterCard XML), the following error is seen in the help page window.
The issue can be reproduced using the following steps:
- Set up the Web Profile's Help Link URL to point to the hosted PeopleBooks as shown below.
- Log into PIA, and navigate to the ProCard MasterCard XML Map page.
- Press the Help link, and observe the http 404 error above.
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