E-DPK: PUM Setup Failed with "Puppet Error: Unable to start domain peoplesoft: An instance of the service is already running. - StartService: An instance of the service is already running."" (Doc ID 2773693.1)

Last updated on APRIL 19, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Microsoft Windows x64 (64-bit)

When setting up a PUM image, the step "Configuring Post-Boot PeopleSoft Environment" fails and the dpk log shows the following failure:

The issue can be reproduced at will with the following steps:
1. Download the PUM image.
2. Run the DPK setup script.

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Symptoms

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