My Oracle Support Banner

E-FLUID: Specific User(s) are Seeing All Optional Tiles and Unable To Remove Optional Tiles from Homepage (Doc ID 2774225.1)

Last updated on NOVEMBER 12, 2024

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Unable to remove Optional Tiles from user personalization

The issue can be reproduced at will with the following steps:
1. User logs on
2. Optional Tiles are present on Homepage


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.