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EGL 9.2: Alternate User ID Not Being Used Or Both the Alternate And the Original Approver are Getting Approval Notifications (Doc ID 2774286.1)

Last updated on MAY 06, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Alternate User ID is not working in 2 different ways:

1) Alternate User ID is not generating an approval for the alternate user id.  The original user still gets the approval request.

2) Both the Alternate User and the original user get the approval request.


Steps

1) Set up alternate user for an existing approver.
2) Create a journal and submit for approval


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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