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EAR 9.2: AR_REFUND Process Is Populating Voucher_line_num As 2 in Staging Table VCHR_LINE_STG (Doc ID 2774884.1)

Last updated on MAY 10, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


AR_REFUND process is populating VOUCHER_LINE_NUM = 2 in VCHR_LINE_STG table.

VOUCHER_LINE_NUM is sequential from 0 to 999.

Replication Steps:
-----------------------
1: Create a deposit and put the payment as OA. (Accounts Receivable - Payments-  Online Payments - Regular Deposit)
2: Create a maintenance worksheet as a refund for this OA item. (Accounts Receivable - Receivables Maintenance - Maintenance Worksheet - Create Worksheet)
3: Post the Worksheet ( Run ARUPDATE from Accounts Receivable  - Receivables Update -  Request Receivables Update)
4: Run Request Refund Item process ( Run AR_REFUND process from Accounts Receivable - Receivables Maintenance - Refunds - Request Refund Item)
5: Query VCHR_LINE_STG table.
6: The Voucher_line_Num is 2 for the vouchers created by AR_REFUND process

Replication Document

Cause

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In this Document
Symptoms
Cause
Solution
References


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