Add New Reason Code to Service Indicator Table Returns Cannot Change Current Or History Records Unless In Correction Mode. (15,1) (Doc ID 2774891.1)

Last updated on MAY 07, 2021

Applies to:

Symptoms

When attempting to add a new Reason Code to Service Indicators Table, the following error occurs.

Error Message:
Cannot change current or history records unless in Correction mode. (15,1)

You have attempted to change a record that is effective dated, and the record contains an effective date that makes it either the current record or a historical record. Either use the Add (+) button to create a new record with a future effective date, or change your mode to Correction.

Steps to Reproduce the issue:

1. Navigate to SetUp SACR > Common Definitions > Service Indicators > Service Indicator Table
2. Open existing data
3. Go to Service Indicator Reasons tab
4. Click + sign to add new Reason -- error is shown.
   
   

Changes

Cause

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