EAR9.2: Setting Up Users For Run Control Delete Tile - User ID Section Is Not Visible for All Users (Doc ID 2776449.1)

Last updated on NOVEMBER 08, 2022

Applies to:

Symptoms

Users are having issues trying to set up the page "Run Control Delete".
Expectation is to have access to Run Control Delete tile as long as in Template properties/ Security tab was added Privilege Set ID as "Administrator" to Member Name "ABC". Basically, to have the same access as Member Name "Administrator".

The issue can be reproduced at will with the following steps:

1. In Demo environment, logged in as VP1 and create a new permission list ABC

2. Add full access to PTAI_MENU and RUN_CONTROL_MANAGEMENT_FL

3. Check if permission list ABC has been added to structure and content page>Fluid Pages>Run Control Management – Run Control Delete

4. Go to Security tab and check that ABC permission list has been added successfully to access RUN_CONTROL_MANAGEMENT_FL

5. Create role ABC and add permission list previously created- ABC

6. Create test Admin user ABC

7. Details from ID tab

8. Add roles to this user

9. Navigate to PeopleTools > Activity Guide > Manage Templates

10. Click Properties on Run Control Delete

11. In Template Properties go to  Security tab

12. Add role ABC as Administrator and Save

13. Navigate to homepage . Personalize Homepage . Add tile . Select  Run Control Management > Ru Control

14. Delete . Save . There should now be tile in homepage.

15. Click on Save

16. Click on Run Control Delete tile

17. Click on +  button

18. User ID is coming/ is visible because VP1 has ADMINISTRATOR role assigned (which is correct)

19. So add Administrator role to ABC User ID as well

20. Sign out

21. Log in with ABC

22. Click on Personalize Homepage

23. Click on Add tile

24. Run control delete is listed now

25. Click on Run Control Delete tile

26. Click on + button

27. User ID is coming now, as ABC user ID has Administrator role added to User Profile page

28. Remove Administrator role from User Profiles for User ID ABC,

29. Log in with ABC user ID

30. Click on tile "Run Control Delete"

31. Click on + button
32. User ID section is not coming anymore /not visible.

For the replication steps, please review Replication_File.

Changes

Cause

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