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E-AWE: AWE Approvals are not Routing to Alternate User ID Configured Via User Profile (Doc ID 2777413.1)

Last updated on MAY 23, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

After PUM upgrade from HCM 9.2.27 to 9.2.36, AWE routings are no longer correctly routing to Alternate User ID's setup on the User Profile pages. As a result, workflow's are no longer routing to Alternate's when people are on leave so routings are getting delayed.

Cause

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In this Document
Symptoms
Cause
Solution
References


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