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E-PERFMON: Performance Monitor Isn't Working With Error For PSPPMSRV In APPSRV_MMDD.LOG:Root Object request failed. PPMI response <?xml version="1.0" encoding="UTF-8" (Doc ID 2778655.1)

Last updated on JUNE 01, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


Performance Monitor is not working in Tools 8.58.09. Monitoring system and Monitored system are 2 different systems, running on same Windows 2019 server.

PSPPMSRV process is set to  Min=Max=1 in psappsrv.cfg file (<PS_HOME>/appserv/DomainName/psappsrv.cfg) and the port is specified to a unique port.

The <PS_CFG_HOME>/appserv/<DomainName>/LOGS/APPSRV_MMDD.LOG show the error below for the PSPPMSRV process:


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