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Invoice Details (PO_SSINVC_DETAILS) Page in Supplier Portal Displays Wrong Amount for Payment Reference than Paid Amount from the Payable Employee Portal (Doc ID 2778811.1)

Last updated on MAY 27, 2021

Applies to:

PeopleSoft Enterprise SCM eSupplier Connection - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In the Supplier portal, the Invoice Details (PO_SSINVC_DETAILS) page shows wrong amount under "Payments Made" section for the payment reference, which is different than the paid amount from the Payable Employee portal.


Steps to Reproduce the Issue:
1. Login to Supplier Portal
2. Navigate to Review Payment Information > Invoices
3. Select a supplier
4. Open invoice. Details page shows in Payments Made section the Reference with a wrong amount (i.e. 11,481.60 FRF)
5. Login in Employee portal and check Voucher and Payment
Navigate to Account Payables > Vouchers > Add/Update > Regular Entry - Payments tab
The Gross Amount is correct displayed (i.e. 5.740,80 FRF) for the same payment reference.

Changes

 n/a

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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