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E-PORTAL: Queries on Refresh_List Cookie and if Refresh_List Cookie Length is More then 4096 Causing Session Logout in 8.57 (Doc ID 2781103.1)

Last updated on JUNE 04, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

If the content is larger than 4096 for the Refresh List, it is causing the session logout in user environment.

 

Error it shows as:

this set-cookie has invalid syntax', due to its length I expect being longer than 4096 characters
<site url>/psp/sitename/employee/erp/refresh=list: ?tab=***_dashboard|?rp=**_dashboard|?tab=**_operationaldashboard_tab|?rp=**_operationaldashboard_tab|?tab=********************domain=<cookie domain>; expires=Thu, **-Mar-2021 02:55:35 GMT; path=/

 

Step to reproduce the issue:

  1. Login to the application.
  2. Traverse through page and logout.
  3. Re-login and access the page. you will notice that on last logout Refresh_List cookie was not cleared.
  4. After certain login, user get logged out and error shows as above.

 

Changes

 NA

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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