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E-CHART: "Charting Library failed to load" Error When Accessing A Chart On A Tile (Doc ID 2781479.1)

Last updated on OCTOBER 10, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


When users attempt to navigate to the fluid page and open a chart, the following error:

Charting Library failed to load.

The issue can be reproduced at will with the following steps:
1. Log into self-service as a student.
2. Navigate to Student Home Page.
3. Error will occur.


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