E-CHART: "Charting Library failed to load" Error When Accessing A Chart On A Tile (Doc ID 2781479.1)

Last updated on OCTOBER 10, 2023

Applies to:

Symptoms

When users attempt to navigate to the fluid page and open a chart, the following error:

The issue can be reproduced at will with the following steps:
1. Log into self-service as a student.
2. Navigate to Student Home Page.
3. Error will occur.

Cause

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