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Accessibility: 2021-2022 Suspense Management Page (ISIR_SUSP_CNTRPI22) Tab Order Sequence Does not Match Sequence of Fields on the Page (Doc ID 2781683.1)

Last updated on JUNE 02, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.


On the 2021-2022 Suspense Management Page, in screen reader mode, the manual tab order is not in a logical sequence, based on how the fields are aligned on the page. When starting from the skip/done radio button, instead of moving focus next to the Process ISIR button, which is the next field on the same row, the focus moves to the Institution field on the next row, and only at the end of the full tabbing sequence does the focus return to the Process ISIR button. 

The issue can be reproduced with the following steps:

  1. Check Enable Screen Reader Mode box on the login page prior to login. 
  2. Once logged in, Navigate to Financial Aid > File Management > ISIR Import > 2021-2022 Suspense Management > ISIR Suspense Management 21/22. 
  3. Click on/place focus on 'Skip/Done' radio button. 
  4. Click 'tab' and repeat until the focus lands on the 'Process ISIR' button. 



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