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EAP: Performance Issue When Saving Voucher With Many Lines (3200+) After Doing Some Changes (Doc ID 2782659.1)

Last updated on JUNE 14, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 
Performance issue is being encountered when attempting to save voucher with many Lines (3200+) after doing some changes.

After pulling up the said voucher, navigate to payment information tab and try to change the supplier then click save.  The voucher just keeps on spinning for more than 30 mins without saving the change.

Similarly, navigate to payment information tab and try to try to select "Record payment" from the payment action dropdown.  From there, key in the Reference ID then click save.  The voucher just keeps on spinning for more than 30 mins without saving the change.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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