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ELM 9.2: Enroll/Launch Mandatory Learning fails for Learners on MS SQL Server Database "A fatal PeopleCode SQL error occurred. Please consult your system log for details." (Doc ID 2782871.1)

Last updated on AUGUST 17, 2022

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Microsoft SQL Server Database


Symptoms

Learners get a PeopleCode error when they Launch/Enroll in a Mandatory Learning Items.

The following error is triggered in PIA:


Steps to replicated the issue:

1. Log in ELM application as a learner.
2. Go to Employee Self Service Homepage

3. Go to Learning Tile

4. Go to Find Learning Tile

5. Click on a mandatory course 

6. Click on Launch or Enroll hyperlinks and the above error is triggered in PIA

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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