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EGL9.2:Account Reconciliation Administrator Not Allowed to Delete Attachment and/or Comment. (Doc ID 2783429.1)

Last updated on JUNE 10, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Account Reconciliation Administrator is not allowed to delete attachment and/or Comment.
When trying to delete attachment from Reconciliation Workbench (General Ledger > Perform Reconciliation > Workbench), user gets an error even though it has an administrator access.

Error:

Steps to replicate:
1.  Navigate to Security – Access Control (General Ledger > Perform Reconciliation > Configurations > Security - Security Access Control)
2.  Have Reconciliation Role Administrator (Role = ADMINISTRATOR) set to have access to ‘Delete Attachment’ among other options.
3.  Navigate to User Profile - Roles tab, and assign ADMINISTRATOR role to User A.
4.  Go to Reconciliation Workbench – Work Reconciliation tab (General Ledger > Perform Reconciliation > Workbench), and click ‘Attachments’ link
      to access attachment. Then, click minus ‘-‘ sign to delete the attachment and click OK.
5.  Then, error/warning message pops up.

See replication document here.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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