Escalation Process Updating Originator ID With The ID Process Is Running Instead Of Original Requestor
(Doc ID 2784210.1)
Last updated on JUNE 17, 2021
Applies to:PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
EOAW_NEM_PRC Application engine process which is invoked by NEM_MAIN process is updating the value in the ORIGINATORID field (in PSWORKLIST table) with %OperatorID (Operator ID under which the process is running) for EVENTNAME of Escalation instead of originalrRequestor
Steps to replicate the issue:
1. Added escalation option of 1 hour in Approval process setup , ex: GSSLocationChange
Main Menu > enterprise components > Approvals > Approvals > Approval process setup
2. Performed location change transaction for an employee
Main Menu > Manager Self service > My Team > location change
3. Run Escalation process
Peopletools > process scheduler > schedule jobset definitions
4. When reviewed the worklist entry , From (originator id) is updated with the ID who ran the process instead of the original requestor
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document