E- AG: Error While Clicking On View Approval Link In Life Events Document Upload Page. (Doc ID 2784300.1)

Last updated on AUGUST 05, 2022

Applies to:

Symptoms

Life Events - Document Approval page- View Approval cannot be accessed even with Admin user.

View Approval link will be displayed on Life Event- Document Upload page once documents are uploaded. But while clicking the same, it throws an error message.

ERROR
--------

“You are not authorized to access this component. (40,20)
You have not been granted security authorization for the component you are attempting to access. You may have access to the designated component and page, but not in the specified action mode (such as Correction or Update/Display).  Contact your system administrator.”

STEPS
---------
The issue can be reproduced at will with the following steps:

• Login to the application using HCQABDU0004/ HCQABDU0004
• Go to Self Service > Benefits > Life Events
• On the right pane, select adoption event, enter date and click on Start life Event button
• In Life Event AG, go to Document Upload tab
• Click on Add Attachment button
• Enter Subject and click on Add Attachment button
• Choose a file and click on Upload
• Click on Save button
• Click on Ok on the confirmation message.
• Click on View Approval link
• Click on the link will get an error.
  
  

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.