My Oracle Support Banner

Component Interface CONTACT_INFO Returns Error "Property or collection CONTACT was not found in the component interface at the given level." When Submitting Data (Doc ID 2784869.1)

Last updated on JUNE 18, 2021

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When using the component interface CONTACT_INFO with the ExcelToCI to load customer contacts. (Menu: Customers > Contact Information) it works fine, but when we use the collection CONTACT_CST_DOC, then we are getting an error when submitting the data.


Steps to reproduce the issue:

1) Use the component interface CONTACT_INFO with the ExcelToCI to load customer contacts.
2) Try to use the collection CONTACT_CST_DOC, getting below error when submitting the data.

Error:



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.