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Poor Performance, Including Occasional Time Outs, Occur when Over 330 Employees Attempt to Enter Elections for Open Enrollment Concurrently (Doc ID 2785191.1)

Last updated on JUNE 17, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

When over approximately 330 employees attempt to make elections for Open Enrollment at the same time, selecting a plan takes anywhere from 50 to 100 seconds, occasionally timing out.

Steps to reproduce the issue:

     1. Over 330 employees attempt to make Open Enrollment elections at the same time (Navigation: Employee Self Service homepage > Benefit Details tile > Benefits Enrollment)


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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