Poor Performance, Including Occasional Time Outs, Occur when Over 330 Employees Attempt to Enter Elections for Open Enrollment Concurrently
(Doc ID 2785191.1)
Last updated on JUNE 17, 2021
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.
When over approximately 330 employees attempt to make elections for Open Enrollment at the same time, selecting a plan takes anywhere from 50 to 100 seconds, occasionally timing out.
Steps to reproduce the issue:
1. Over 330 employees attempt to make Open Enrollment elections at the same time (Navigation: Employee Self Service homepage > Benefit Details tile > Benefits Enrollment)
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