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E-PIA: Hyperlinks Not Working on iPhone and Ipad When Using Safari (Doc ID 2785196.1)

Last updated on JUNE 24, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

After performing a PeopleTools Upgrade from PT 8.56.20 to PT 8.58.10, the external links are not displayed on iPhones or iPads using Safari.

The links work on Android, any computers and from internal application.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On iPhone, go to an external website that has a link to the PeopleSoft application, example: Careers page in HRMS.
2. Select View All Jobs or View Jobs Posted in Last 30 Days.
3. Notice that the page does not display.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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