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Onboarding Templates Assigned to New Hires Are Showing Inactive Documents (Doc ID 2786114.1)

Last updated on JUNE 21, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On the OnBoarding > Configure Documents step add a new row to make a Document ID inactive. Verify on the Configure Documents - Templates step that the Activity Guide Template was removed. When a new hire employee starts the OnBoarding Template and goes to the Documents Step, the inactivated Document is visible to the employee.

 

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Configure Documents (Navigation: Set Up HCM > Common Definitions > OnBoarding > Configure Documents)
2. Add new Effective Dated Row
3. On the Configure Documents - Templates page remove inactive template
4. Log in as New Hire Employee
5. Inactive document is visible when employee completes OnBoarding activities




Cause

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In this Document
Symptoms
Cause
Solution
References


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