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EEX 9.2: Error Message in Fluid Approvals for Expense Report Stating No Lines Selected when ERApproval Stage Is Defined at Header Level (Doc ID 2786560.1)

Last updated on JUNE 24, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Expense Approver Users are getting an Error Message when trying to approve submitted Expense Report transactions that have already been successfully budget checked.

This is taking place in Fluid Approvals Component, when the delivered Approval Process Definition ERApproval is having the Stages set to a HEADER Level of approval.

REPLICATION STEPS:

  1.- Enable Commitment Control for the module of Expenses
  2.- At the Expenses Options level, define that Budget Checking is required before Expense Reports can be approved
  3.- At the Transaction Definition level, for Expense Reports, enable the Expense Manager approval level
  4.- At the ERApproval Approval Process Definition set up page, define the Stage for Expense Manager Approval to have a Level of HEADER
  5.- Log into the FSCM Online Application as User ID VP1
  6.- Create a new Budget Journal for the Business Unit, Budget Period, Account, and Department ID combination needed
  7.- Post the Budget Journal transaction, and confirm that the Budget Details has the amount booked
  8.- Log into the FSCM Online Application as an Expenses Employee (Such as User ID EXA2)
  9.- Create a brand new Expense Report, and submit it for approval
  10.- Log into the FSCM Online Application as an Expenses Manager (Such as User ID MGR1)
  11.- Open in Fluid Approvals the routed Expense Report
  12.- Enter some Approver Comments, and click on the Approve button
  13.- The system is throwing an Error Message

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

  " Not all lines have been selected for Approval.
    This transaction has already been budget checked. Either select all lines for Approval or Deny lines first. "

The Approver Users get confused, as there is no option to select Expense Report Lines individually, as the Fluid Approvals need to take place at the Header level. As such, the submitted transactions cannot be successfully approved, and further processed as needed. This delays Accounting, and the incurred expenses' reimbursement to Employees and Credit Card Suppliers.

Fluid Approvals should be able to process the action of approvals for such submitted, and successfully budget checked, Expense Reports, without throwing such Error Message.

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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