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E-PORTAL: When Adding a Link to a Remote Dashboard in a Local WorkCenter Pagelet - My Links, the Dashboard Is Rendered with Pagelets Missing Formatting and Without any Links (Doc ID 2787444.1)

Last updated on JUNE 29, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

PT 8.58.10 - HCM and CRM integrated in PeopleSoft Single Signon / Unified Navigation.

Example when trying to use HR HelpDesk Agent Dashboard link inside a WorkCenter in HCM.


The HR HelpDesk Agent Dashboard (delivered in CRM) is not rendered correctly when linked to a HCM workcenter.

Steps to replicate:
1. Login to HCM
2. Navigate to the Structure and Content
3. Add a new Content Reference pointing to the HR HelpDesk Agent Dashboard in CRM
4. Add the link to a Workcenter in HCM.
5. Navigate to the Workcenter. Click on the remote dashboard link.
6. Notice that the page doesn't render correctly.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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