Supplier Portal Doesn't Sent Email To Approver After User Submit The Supplier Registration
(Doc ID 2787472.1)
Last updated on JUNE 25, 2021
Applies to:PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
When registering a new Supplier from Supplier portal then submit the registration, Approvers are not receiving any E-mail notification to approve the transaction
The issue can be reproduced at will with the following steps:
- Sign in to Supplier Portal and press on User registration tile.
- Register a new supplier and submit it for approval.
- As approver navigate to your worklist > Worklist , then make sure that you received the notification for the new registered supplier.
- Notice that same approver doesn't receive any email notification for the registered supplier.
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