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Getting an Error when Viewing Attachment in the SFTP with Subdirectories (Doc ID 2787907.1)

Last updated on JANUARY 05, 2024

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

If sub directories are used to store attachments in SFTP configuration, the user will see an error when viewing the file attachment.

 


The issue can be reproduced at will with the following steps:

Setup :

1. Navigate : PeopleTools > Utilities > Administration > URL Create URL for SFTP
2. Navigate : Setup Financials/Supply Chain > Common Definitions > File Attachments > Administer File Attachments
Add URL Server and select the Pick Active Server
Add PV_REQ_APPROVAL and REQUISITIONS components in the sub directories section.
Note : Use the same sub directory for both components

Scenario 1: 
1. Navigate : Purchasing > Requisitions > Add/Update Requisitions Add an item
Click Add Comments
Upload a file
Check Send to Supplier
Save
2. Check the File in SFTP subdirectory
3. Navigate : Purchasing > Purchase Orders > Add/Update POs
Add Purchase Order
Enter Supplier ID
Select Copy From : Requisition
Click Edit Comments
Click View
Receive an Error

 

Scenario 2: 
1. Navigate : Purchasing > Requisitions > Add/Update Requisitions
Add an item
Click comment icon
Upload a file
Save (File is uploaded to the subdirectory)
2. Navigate : Purchasing > Requisitions > Add/Update Requisitions
Open the same requisition
Click Comments icon
Click View of Attachment File
Receive an Error

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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