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For a Life Event Which Requires Approval of an Uploaded Document, Denial of That Document Results in Error: SecurityException: Action Item 'EF_MARR0039_EF_MARR00368918' does not exist. (263,90) (Doc ID 2789259.1)

Last updated on JULY 05, 2021

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an employee starts a Life Event that requires a document be uploaded and approved before the Life Event can proceed, if the Benefits Administration process runs before the document is uploaded, a Benefits Administration Event is prepared. In that case, if an administrator denies the document, the following error occurs:

ERROR
-----------------------
SecurityException: Action Item 'EF_MARR0039_EF_MARR00368918' does not exist. (263,90)

Steps to reproduce the issue:

     1. Employee begins Life Event but does not immediately upload a document (Navigation: Employee Self Service homepage > Benefits Details tile > Life Events tile).
     2. Benefits Administration runs (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
     3. Administrator attempts to deny the document (Navigation: Benefits > Approve Document Upload).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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