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AP9.2.Modifying a Supplier in Order to Activate "Bill to Customer" option Makes the Supplier Unapproved and It Goes Into a Loop After Re-Approving (Doc ID 2791348.1)

Last updated on JULY 13, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When modifying a supplier in order to activate the option of  "Bill to Customer" and the other options related to it, the supplier's status directly goes in to Unapproved and it goes on to loop even though it was approved

Steps to reproduce the issue :

1.Navigate to Setup Fin>Product related >Procurement options>Suppliers>Set control supplier

2.Go to Enterprise components> Approvals>Approvals>Approval Process Setup and Clone the existing VendorApproval process id and make the new one Active and Inactivate the old one .

   Also, on the new one Make the following changes: Do not check box for User Auto Approval

3.Access with APA2 and Create a new supplier

4.Notice that the new supplier will be Unapproved

5.Access with CMONET and go to Approvals> and approve the new supplier.

6.Access again with APA2 and see that the status is Approved

7.Add the Bill to Customer information  and save .

8.The supplier status automatically reverts back to unapproved even if it was approved before. The following message appears :




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