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E-AWE: Approve/Deny Buttons are not Visible/Grayed Out to the Approver as the User is the Original Approver (Doc ID 2791467.1)

Last updated on JULY 14, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Symptoms

In 8.58/FSCM 9.2 PUM36, the Approve/Deny Button is not visible to the Final level user for a particular workflow transaction. In this particular scenario, the user X was the Reviewer at the initial step, but step was reassigned to user Y and Y approved that and processed further. When It comes to the last step, again it routed to X and now X is unable to see the Approve button.



Cause

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In this Document
Symptoms
Cause
Solution


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