EAR 9.2: When a User Tries To Open a Direct Journal Payment Deposit, “No Matching Buffer Found for Level” Error Occurs.
(Doc ID 2791561.1)
Last updated on NOVEMBER 09, 2022
Applies to:PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.
Issue 1: When a user tries to open a direct journal payment deposit, "No matching buffer found for level" error occurs.
No matching buffer found for level. (15,26)
1. Create an online deposit ( Receivable - Payments - Online Deposit) with two payments as a direct journal.
2. Save the deposit.
3. Query PAYMENT_ID_ITEM for this deposit id, it has two rows.
4: Delete the second payment adjust the total count and deposit sum. Save.
5: Goto some other page and come back to find the same deposit id under online payments then click on the deposit id, the error will pop up.
6: Query again PAYMENT_ID_ITEM, it still has two rows.
The issue is PAYMENT_ID_ITEM table should not be populated for direct journal payment.
Issue 2: The same error occurs when a payment within a deposit is changed from payment of an Item to Direct Journal payment without removing the Item Reference on the payment.
A row is left in the PAYMENT_ID_ITEM table for that payment sequence.
If a user deselects the Direct journal box again and adds an Item Reference for the payment sequence, on Save, a second row is inserted for that same payment sequence in PAYMENT_ID_ITEM.
If the payment sequence is then deleted, only one of the rows for the payment in PAYMENT_ID_ITEM is deleted, leaving an orphaned row that causes a No matching buffer error for the deposit.
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