My Oracle Support Banner

EAR9.2:Refund Post and Unpost in the Same AR_REFUNDS Process Does Not Populate VENDOR_ID Field in PS_VCHR_HDR_STG Table (Doc ID 2792678.1)

Last updated on JULY 19, 2021

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


AR_REFUND process is not populating the VENDOR_ID Field in PS_VCHR_HDR_STG table for the unpost line. This results in Voucher Build process creating vouchers in error.

Steps

1. Create credit item and post it.
2. Create maintenance worksheet as refund credit.
3. Run process refund.
4. Unpost maintenance worksheet for refund.
5. Run process refund.
6. Run voucher build for both lines.

Voucher is not created successfully because AR_REFUND process did not populate the VENDOR_ID Field in PS_VCHR_HDR_STG table.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.