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External Awards Processing Error 'OFFER AVAILABLE IS NEGATIVE (Item Type Fiscal)' and 'Maximum errors allowed has been reached.' (Doc ID 2792919.1)

Last updated on JULY 19, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.


When attempting to load external awards, in batch or on-line, the following error occurs, as shown in the FAPPKEAL log file:

As a result, some to nearly all of the students in the batch may remain unprocessed.

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > Awards > External Awards > Load External Awards > Load External Awards.
  2. Populate parameters.
  3. Run the process.
  4. Check FAPPKEAL log file for results.
  5. Check Financial Aid > Awards > External Awards > External Award Load Summary > External Award Load Summary and note that many records may remain unprocessed, in statuses like 'suspend' or 'in process abend'.



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