My Oracle Support Banner

External Awards Processing Error 'OFFER AVAILABLE IS NEGATIVE (Item Type Fiscal)' and 'Maximum errors allowed has been reached.' (Doc ID 2792919.1)

Last updated on JULY 19, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to load external awards, in batch or on-line, the following error occurs, as shown in the FAPPKEAL log file:

As a result, some to nearly all of the students in the batch may remain unprocessed.

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > Awards > External Awards > Load External Awards > Load External Awards.
  2. Populate parameters.
  3. Run the process.
  4. Check FAPPKEAL log file for results.
  5. Check Financial Aid > Awards > External Awards > External Award Load Summary > External Award Load Summary and note that many records may remain unprocessed, in statuses like 'suspend' or 'in process abend'.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.