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EAP: Voucher Attachment Count Is Inconsistent on Approval Page (Doc ID 2792928.1)

Last updated on JANUARY 04, 2022

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher attachment count is inconsistent on the approval page

When a voucher with no attachment is submitted for approval via AWE, on Voucher Approval screen it shows attachment count as 1 incorrectly.. When Attachment link is clicked, there is no file to view.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Enable voucher approval workflow (SetUp Financials / Supply Chain - Business Unit Related - Payables - Payables Options)
2. Create a voucher (Accounts Payable - Vouchers - Add / Update - Regular Entry) with 0 attachments
3. On the approval page, it shows as 1 attachments

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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