Approved or Dispatched Purchase Order(PO) Status Changes Back To Pending Approval After Decreasing Line Amount (Doc ID 2793655.1)

Last updated on SEPTEMBER 06, 2022

Applies to:

Symptoms

After reducing line amount on Approved or dispatched POs the status changes back to Pending approval.

On an existing PO with a status of Approved or Dispatched, once the line amount is decreased and saved the PO status is changed back to Pending approval this routed through workflow again even with  the "Resubmit Workflow for Quantity or Price decrease" unchecked.

Setup and steps to Recreate the issue:

Setup:
1) Setup AWE line level approval or header level approval (Enterprise components > Approvals > Approvals > Approval Process Setup)
2) Change template setup: PRICE_PO, QTY_PO, MERCHANDISE_AMT checked for PO_LINE_SHIP (Setup Financials/supply Chain > Product Related > Procurement Options > Purchasing > Change template)
3) Uncheck "Resubmit Workflow for Quantity or Price decrease"  under  setup Financials/supply Chain > Business Unit related > Purchasing Definition > PO change options tab

Steps:
1) Navigate to Procurement, Purchasing, Purchase Orders and find an existing order.
2) Find a PO that is in a dispatched status
3) Go to the line and change the price, in this case it has $1687 and change it to $500
4) Save the PO.
5) Now look at the header you can see that the PO status is now Pending Approval
6) This should not happen, it should be approved. We do not require decreases to go back thru workflow.

Changes

Cause

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