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EEX 9.2: Error Messages on Fluid Travel Authorization Line Details if Amount Field Left Initially Blank (Doc ID 2794275.1)

Last updated on JULY 23, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A problem has been detected with the Fluid Travel Authorization entry component, where the system throws several Error Messages when trying to access and/or leave the Fluid Travel Authorization Line Details page (EX_TAUTH_DT_LN_SCF) when the Transaction Amount Field has not been initially populated at the Fluid Travel Authorization main page (EX_TAUTH_FL) for the line at hand.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as an Expenses User
    2.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Purchase > Expense Type
    3.- Open the existing Expense Types of SUPPLY, making sure that the 'Description' check-box is selected at Expense Types 1 tab
    4.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Mapping > Travel Authorization - Fluid UI
    5.- Under Set ID SHARE, ensure that the SUPPLY Expense Type is not defined, and only leave one existing single row as Active, (Such as Expense Type AUTO)
    6.- Navigate to: Employee Self-Service Fluid Homepage > Travel Authorizations Tile
    7.- Define the Travel Authorization Header required fields, such as Business Purpose, Description, Comments, Billing Type, From and To Travel fields, as well as From and To Date fields
    8.- Manually add a new Line into the Travel Authorization, and choose Expense Type SUPPLY
    9.- Manually delete the originally defaulted Line into the Travel Authorization for the Expense Type AUTO
    10.- Enter the Description field value for the Expense Type SUPPLY row, and make sure that the Amount Field is left blank
    11.- Click on Details button for the Travel Authorization Line just updated
    12.- At the Fluid Travel Authorization Line Detail page, fill in the Amount field with a value, and tab out
    13.- ISSUE #1: The system throws an Error Message
    14.- Click OK on the Error Message
    15.- Click DONE button
    16.- Confirm that once again at the main Fluid Travel Authorization page, the Line with Expense Type SUPPLY has now the Amount field populated with the previously entered value
    17.- Click once again on the Details button from the Travel Authorization Line
    18.- ISSUE #2: The system throws a new second Error Message

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGES:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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