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EEX 9.2: Fluid Expense Report Creation Gets Stuck With Description and Expense Report Action Fields in Red Highlighting Causing Usability Issues (Doc ID 2794792.1)

Last updated on JULY 26, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A problem has been detected at the Expense Report creation page in Fluid User Interface (Page EX_SHEET_HDR_FL). If the Employee by mistake leaves the Expense Report Header Description field in blank, and selects an option from the Expense Report Action drop down list, the system will throw an Error Message stating that Description Field requires a value to continue. However, after the User enters the value, and tabs out, the below behavior is observed:

       a.- The Expense Report Header Description field remains highlighted in red, even though a value is now present
       b.- The Expense Report Action field remains also highlighted in red, and re-selecting the option of 'Add Expense Lines' is not triggering the expected outcome to go to the Expense Report Line details page

REPLICATION STEPS:

       1.- Log into the FSCM Online Application as an Expenses Employee
       2.- Navigate to the Employee Self Service Fluid Homepage
       3.- Click on the Expenses Tile
       4.- Click on the Create Expense Report Tile
       5.- At the Expense Report Header creation page, fill in the Business Purpose field
       6.- Select the option of 'Add Expense Lines' from the Expense Report Action drop down
       7.- The system throws an Error Message stating that both Business Purpose and Description are required fields
       8.- Click OK on the Error Message
       9.- Enter a value in the Description field, and tab out
       10.- ISSUE: The Description and Expense Report Action fields remain highlighted in red, and re-selecting the 'Add Expense Lines' value from the drop down on Expense Report Action is not triggering any further steps

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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