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EAP: Pay Cycle Payments Are Processing To Incorrect Vendors & Bank Accounts When Processing Vouchers And Expenses Together (Doc ID 2796361.1)

Last updated on AUGUST 12, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

AP Pay Cycle payments are processing to incorrect vendors & bank accounts.

Single Payment Created for the Multiple Vouchers (with Different Vendors), therefore incorrect banking information is created and processed.

STEPS

1. Process ACH payments for multiple Business Units (at least 2).
2. Process EXPN (Expense Reports) and VCHR (Vouchers)
3. Create same Voucher IDs with different Business Units (Accounts Payable – Vouchers – Add / Update – Regular Entry)
4. Have different Vendors and Bank Account on the Vouchers
5. Create Expense Report with Same Business Unit as one of the Vouchers (Travel and Expense – Expense Report – Create / Modify)
6. Run the Pay Cycle Selection Process (Accounts Payable – Payments – Pay Cycle Processing – Payment Selection Criteria)
7. After the process is complete, click the ‘Refresh’ button to see the 3 payments
8. Click the ‘Details’ link and then on the next page the search button to see the payments.
9. Click the ‘Pay Cycle Manager’ link to go back to the Pay Cycle
10.Run the Pay Cycle Creation process (Accounts Payable – Payments – Pay Cycle Processing – Payment Selection Criteria)
11.Verify Payments are Incorrect

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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