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Preview Requisition Approvals is showing Incorrect Approver Information when the Requisition Creator and Requestor are Different Users. (Doc ID 2796928.1)

Last updated on SEPTEMBER 08, 2021

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Preview requisition approvals is showing incorrect Approver information when the requisition creator and requestor are different users.

The issue can be reproduced at will with the following steps:
1. Click eProcurement Tile from Home page
2. Click Create Requisition tile
3. Change the Requester (other than creator)
4. Add special request Item
5. Before submitting for approvals, save the requisition
6. Click Preview approvals.
Issue : Approval flow shows the approvers based on the creator user id

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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