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Fluid Class Search Displays Instructor Name Incorrectly as 'Staff' When Instructor Role is not 'Primary Instructor' and Does not Display Instructor Column at All if There is not a CLASS_MTG_PAT Row for the Class (Doc ID 2797618.1)

Last updated on NOVEMBER 15, 2021

Applies to:

PeopleSoft Enterprise CS Student Records - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

There are several inconsistent behaviors with fluid class search and how it displays instructor names:

The issue can be reproduced at will with the following steps:

  1. Navigate to Maintain Schedule of Classes, Meetings tab for a class. 
  2. In the Instructors for Meeting Pattern section, add a row for the Instructor, and set the Instructor Role value to something other than 'Primary Instructor' - such as 'Secondary Instructor'.
  3. Navigate to Student Fluid Center=> Search and Enroll In Classes for a student with the class in step 1. 
  4. Find the class in the list and note the Instructor column field displays "Staff". 
  5. Repeat steps 1-2, this time setting up no meeting pattern at all (no rows in CLASS_MTG_PAT or CLASS_INSTR). 
  6. Repeat steps 3-4  and note the Instructor column is missing. 

 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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