My Oracle Support Banner

Pell Disbursement Records Remaining Originated and not Being Selected by PELLOUT/FAPPLOUT (Doc ID 2798889.1)

Last updated on AUGUST 12, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running the Pell Disbursement Outbound process, PELLOUT, students are not being picked up to report Pell that has been disbursed. The disbursement information is missing in the file generated, and the disbursement status remains 'originated'. The records are expected to be picked up, based on the 'originated' status.

The issue does not affect all students, just some. In any given run of PELLOUT, some students will process as expected, and others won't.

The issue can be reproduced at will with the following steps:

  1. Navigate to Financial Aid > File Management > COD Full Participant > Generate Pell Data > Pell Outbound.
  2. Populate parameters and run the process.
  3. Note any students on Financial Aid > Pell Payment > Manage Pell Payment > Pell Disbursement who show Pell disbursement status of 'Originated' but the corresponding Pell amount was disbursed prior to running the process in step 2.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.